Online Ticket System Back Office

iBooking BoxOffice - Management

A great customer experience is one thing but an equally well-thought out management area is just as important. One of the things we most pride ourselves on is a great back office that makes it very easy to achieve the things you need to do. What you don't need is a new system that takes time to learn, or that is so complicated that staff don't want to use it. With iBooking BoxOffice we designed our back office with the help of experienced box office staff from a theatre background. It's both powerful, and easy to use. All you need is a web browser. You can access it from any location and there is no limit to how many users can have access. Best of all, it's all included in the zero setup cost, low commission offer. There's nothing additional to pay.

Typical management tasks include;

	Adding new events and setting prices and schedules
	Adjusting ticket allocations available for online booking
	Accessing bookings for confirmations, review or reporting
	Varying prices based on room types and seasons
	Exporting customer details for online or offline marketing

Back Office Home
The first thing you see after loggin in. Shows a summary of your sales, the number of live performances, and gives quick access to performance management and customer bookings.

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Customer Details
iBooking BoxOffice gives you easy access to your customer database. Edit their profiles, including interest groups provided when they register, or review booking history and access booking details.

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Manage Schedules
Schedule management is both powerful and easy in iBooking BoxOffice. Just set the performance dates and then apply a price template to each date or a range of dates. The price template includes all the ticket prices for each ticket type. It works just like your box office does - fast, easy, flexible.

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Marketing in a Box
With iBooking BoxOffice you have so much more than just a great ticketing engine. Every customer registers with you before placing a booking for the first time. You can ask for optional interest groups allowing you to build targeted marketing lists. Now you can email your customers with details of performances that will interest them most - and include direct links back to your web site where they can book.

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