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Frequently Asked Questions

How do secure online payments work?

iBooking BoxOffice can work in the way that best suits your needs. Many of our customers pay no credit card processing fees at all. This is because iBooking BoxOffice will securely accept customer credit card details and store these encrypted in your private back office area until you need to use them. You can then process the sales offline before sending a final acknowledgement. You can set the system to add an additional fee to cover postage [if you decide to mail tickets to your customer. Alternatively, you can switch this off and tell your customers that tickets can be collected at the box office.

If you want to take payments automatically and avoid any manual confirmation, then you can plug into one of the payment gateways we support. iBooking have developed links with leading solutions such as WorldPay, Secure Trading and PayPal Payments Pro, Standard and Express Checkout. We can be as flexible as you need.

 

 

 


 

 

 

"We've used iBooking BoxOffice for the last 3 years to sell Festival tickets. It was easy to set-up and costs nothing other than commission on sales" - Festival Organiser, UK

"We were tired of making our customers pay expensive "handling fees" by offering our tickets on some of the larger ticket portals. Now we sell our tickets online at face value from our web site and our customers are delighted!"
- Tron Theatre, UK.

 

 

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